At petslover.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using petslover.in, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you interact with our website, we may collect:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment-related details (processed securely via third-party payment gateways)

⚠️ We do not store your debit/credit card or UPI details.

b) Non-Personal Information

Automatically collected data such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

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2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders

• Communicate order updates and customer support responses

• Improve website functionality and user experience

• Send promotional offers (only if you opt-in)

• Prevent fraud and unauthorized transactions

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3. Cookies & Tracking Technologies

petslover.in uses cookies to:

• Enhance site performance

• Remember user preferences

• Analyze traffic and usage patterns

You can disable cookies through your browser settings, but some website features may not function properly.

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4. Sharing of Information

We do not sell or rent your personal data.

We may share information only with:

• Trusted delivery and logistics partners

• Payment gateway providers

• Legal authorities if required by law

All third parties are required to maintain confidentiality.

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5. Data Security

We implement reasonable security measures to protect your personal data.
However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

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6. Third-Party Links

Our website may contain links to third-party websites.
petslover.in is not responsible for the privacy practices or content of those external sites.

We recommend reviewing their privacy policies before providing any information.

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7. Children’s Privacy

petslover.in does not knowingly collect personal information from children under the age of 13.
If such information is discovered, it will be deleted immediately.

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8. Your Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data (subject to legal requirements)

• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

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9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on this page.

Continued use of the website implies acceptance of the updated policy.